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The Midwest Film Festival is honored to partner with the Chicago Film Office and to present our programming in the fully ADA-accessible Chicago Cultural Center. 
 

We are committed to making film more accessible by prioritizing accommodations such as captioning, audio description, assistive listening devices, and ADA compliant spaces, while continually seeking feedback to improve accessibility. By centering these efforts, we strive to create a welcoming space where every guest can fully engage with cinema.

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Please not hesitate to reach out to our staff at info@midwestfilm.com with any questions, special requests, or feedback on how we can improve accessability at our programs. 

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Chicago Cultural Center Accessibility Information

Service animals trained to specifically assist people with disabilities are welcome at the Chicago Cultural Center.

 

Mobility Access

The wheelchair accessible entrance, located street level at Garland Court and Randolph Street, leads to the westernmost Randolph Square entry doors which have power assisted opening.

All restrooms and elevators are in the Chicago Cultural Center are wheelchair accessible.

  • Wheelchairs for use in the Chicago Cultural Center are available upon request on a first come, first served basis. Upon arrival, please ask the security officer on duty in the lobby for assistance. The wheelchairs may be used in the building and returned to the security desk when finished. There is not staff available to push the chairs.

  • Wheelchair accessible seats and seats accessible without stairs are available in the back rows of the Claudia Cassidy Theater.

  • An accessibility lift and assisted seating are available in the Claudia Cassidy Theater.

  • An elevator connected to the underground Pedway is located in the Randolph Street Lobby. An elevator located outside the building on the southwest corner of Michigan Avenue and Randolph Street also connects to the underground Pedway providing access to the Chicago Cultural Center, the Metra Train Station and the Grant Park Underground Garage.

 

D/deaf or hard-of-hearing Accessibility

  • Assistive Listening Devices
    Assistive hearing devices for the hearing-impaired are available for all public concerts and lectures and feature FM headsets and over-the-head headphones. Please ask the staff or DCASE Volunteer on duty at the event for assistance.

 

  • Induction Loop
    If you use a hearing aid or cochlear implant that has a T-Coil, feel free to turn it on for any performance, tour, or lecture in Claudia Cassidy Hall!

    • If you use the loop, we would love to hear about your experience—we’re always fine-tuning the system, and all feedback is helpful. Please email dcase@cityofchicago.org.

 

  • Open Captioning
    Open captioning features a text display of the words and sounds heard during a performance or film. We aim to open caption all our films. If you would like to request captioning at an upcoming event please email dcase@cityofchicago.org or info@midwestfilm.com a minimum of 72 hours before the event.

 

  • American Sign Language Interpretation
    We offer American Sign Language interpretation by trained interpreters at our larger events. To confirm ASL or request it for smaller events please email dcase@cityofchicago.org or info@midwestfilm.com a minimum of 72 hours before the event.

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Blind or Low-Vision Accessibility

  • Touch tours and audio described performances and exhibition openings are scheduled selectively.

 

Social Narratives

Social narratives are available for the Chicago Cultural Center - Social narratives support neurodiverse folks and families as they prepare to visit the Chicago Cultural Center. Link to Social Narratives information. 

 

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